Green SM Car - 100% electric vehicles, 5-star service | Green SM

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Green SM Car
Green SM Car
Introduction
Choose Green SM Car to have experience 5-star transportation services
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Always ready drivers
Our drivers are professionally trained and maintain a professional manner.
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Easy Booking
Book your ride quickly and enjoy various promotions directly through the Green SM app.
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Safety
Advanced technology with a high-end safety system and 6 airbags.
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Optimal Fares
Affordable prices with numerous payment options available on the app.
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Green Vehicles
Clean, odor-free vehicles with spacious cabins.
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Environmental protection
Electric vehicles with zero emissions, protecting the environment.
INSTRUCTION
Ride booking guide
1. Step 1
Open the Green SM app and select the Car icon on the home screen.
2. Step 2
Choose your pickup and drop-off locations, then select the Green SM Car option.
3. Step 3
Choose your preferred payment method. Don't forget to apply any available promotions for your trip.
4. Step 4
Confirm your booking. Enjoy your ride!
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INFORMATION
Service Pricing
FIXED TAXI RATES
  • The above prices include VAT and insurance for passengers.
  • Prices booked through the app are determined via the pricing software, according to the listed price policy and may include discounts (if any) and surcharge policies (if any) at each time.
  • Round-trip fare applies only to the same passenger for both directions.
  • The actual trip cost depends on the actual distance, tolls (if any), and any additional fees (if any) incurred during the trip.
  • Tour prices do not apply during public holidays (as per the State schedule).
  • Please book trips or other services via Hotline14068before departure to get the best deals.
FAQ
Green SM Car
How do I book a pre-scheduled ride on the app?

To book a pre-scheduled ride, please follow the steps below: Step 1: On the home screen, enter the destination in the "Destination" field and confirm the pickup point. Step 2: Select the service type: The app will display the available service options in the area. Check the corresponding fares, and choose the service that suits your needs and budget. Step 3: Select the payment method and enter any promotional codes (if available). Step 4: Click the 3-dot menu "..." next to "Promotions", select "Schedule" and choose the desired travel time -> click "Update". Step 5: Review the scheduled time and click "Book", the driver will proactively contact you and confirm the information. You can schedule a pickup up to 30 days in advance and can cancel the trip before the driver arrives.
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Green SM Driver Community
We welcome drivers to join the Green SM Driver Partner community to become pioneering drivers with a mission to popularize electric transportation experiences and spread a green lifestyle to the community.
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PT XANHSM Green and Smart Mobility Indonesia (GSM Indonesia)
Consumer Hotline Number: 14068 Driver Hotline Number: 021 50878768
Directorate General of Consumer Protection and Trade Order Ministry of Trade of the Republic of Indonesia 0853 1111 1010 (WhatsApp)
Company Email: support.id@greensm.com
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Company WhatsApp: 0818 0526 8689
Address: Suite 39 – AXA Tower, 45th Floor, Jl. Prof. Dr. Karet Kuningan, Setiabudi, South Jakarta City, DKI Jakarta, Indonesia
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